Support assistants
Answer customers on your site and WhatsApp, around the clock.
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(03) SERVICE
AI agents, chatbots and business process automation connected to your data and tools, built on Claude and other models.
GET AAI is useful when it takes real, repetitive work off your team's plate. NexusBee is an AI automation agency in India that builds practical AI agents, chatbots and business process automation connected to your data and tools: assistants that answer customers, workflows that move data between systems, and agents that qualify leads, read documents and keep your records up to date.
We are based in Noida with more than seven years of experience building software and automation, and we build with leading AI models, including Claude, choosing the right one for each task.
Website and WhatsApp assistants. Trained on your products, services, policies and FAQs, they answer questions around the clock in English, Hindi and other languages, collect lead details and hand over to a person when needed.
Lead qualification agents. They respond to new enquiries within seconds, ask the right questions, score leads, update your CRM and book meetings in your calendar.
Customer support automation. Agents draft replies, categorise and route tickets, summarise long conversations and look up order or account information.
Document processing. Data from invoices, purchase orders, forms, resumes and contracts is extracted into your systems, with a person reviewing exceptions.
Internal knowledge assistants. A private assistant answers your team's questions from your SOPs, policies, product documents and past projects.
Many tasks do not need AI at all, just reliable connections between your tools. We automate:
We connect tools such as Google Workspace, Microsoft 365, Zoho, HubSpot, Salesforce, Tally, Razorpay, Shopify and WhatsApp Business, using platforms like Make, Zapier or n8n or custom integrations where you need more control, reliability or lower running costs.
Your data stays under your control. We use business-grade AI services that do not train on your data, restrict each automation to the data it needs, log activity and keep human review for sensitive decisions, in line with India's Digital Personal Data Protection Act.
Read our guides to AI automation use cases for Indian businesses and getting started with AI agents.
Answer customers on your site and WhatsApp, around the clock.
Draft, summarise, classify and update records for your team.
Ask questions over your documents and data.
Guardrails, human review and clear logs.
HOW WE WORK
We learn your business, users and goals, audit what exists and agree on scope, budget and success metrics.
Wireframes, then high-fidelity screens and a clickable prototype. You approve every screen before we write code.
Clean, tested code in short sprints with a live staging link, so you see progress every few days.
Performance, SEO and security checks, analytics, go-live and a handover session for your team.
Monitoring, updates, backups and new features on a monthly plan, with a 24-hour response time.
Business process automation follows fixed rules, such as adding every website lead to your CRM. AI agents handle tasks that need understanding, such as reading an email, answering a question or extracting data from an invoice. Most workflows combine both.
Yes. We build AI assistants on the WhatsApp Business API that answer questions from your knowledge base, capture leads, share order updates and hand conversations to your team when needed.
We reduce this risk by grounding answers in your own documents, setting clear rules, testing against real questions and keeping a person in the loop until accuracy is proven. Assistants hand over when they are unsure.
Common ones include Google Workspace, Microsoft 365, Zoho, HubSpot, Salesforce, Tally, Razorpay, Shopify, WooCommerce, WhatsApp Business and Slack, plus most tools that offer an API.
It depends on the use case, integrations and volume. Most clients start with one focused automation at a fixed price, plus modest running costs for AI usage, then expand once the results are clear.